Or does "Outlook " simply not support talking to "Exchange Server" any more, in which case why isn't that mentioned anywhere either and why does "Exchange Server" still exist? How is one supposed to talk to the other? Because autodiscover or manual configuration, neither works with "Outlook " and both worked perfectly with "Outlook " This is a bug, plain and simple.
Now can someone please report it back to the appropriate team and get someone to fix it? Oh, and incidentally, according to Microsoft's own documentation, you're wrong - "Outlook " does support EAS:. When your business or school sets up their Exchange Server, they choose what method your Exchange account uses to access email on the server. This will determine how your email works.
Here are the possibilities - ask your business or school how your Exchange account is set up :. When you access or read your email, you aren't actually downloading or storing email on your mobile device; instead you're reading it from the Exchange Server. It allows you to access your email even when you're not connected to the Internet. So either you're wrong, or Microsoft's own documentation is wrong. Go figure Then you're apparently wrong as is Niko - it is supported, on "Outlook ", according to Microsoft's own documentation:.
Also, the actual "Outlook " "Add Account" dialogue box shows EAS as the connection option for any Exchange server , which again kinda' suggests that perhaps support for EAS isn't the problem I've come across the same problem but then remembered a general assumption Microsoft makes - that you can only go back as far as two versions of any product - so Office will work with Exchange and , but not the problem I have.
Conversely, Office and below will not work with Exchange Now based on what I've read, there's a glimmer of hope - that the comments above are contradictory - that Outlook should talk to Exchange just fine? So the second response on this forum states that it's not supported.
The converse may not apply Outlook quit connecting to EAS on Friday; I use a live email address; confirmed can connect via web. What is going on? Have repaired office, data file; tried to create a new profile but can't even connect when doing that. Anybody have an answer..
This is an Exchange Forum so we are unsuited to help you with your hotmail issue. I would recommend posting either here:. I wrote a blog post about the changes in Outlook affecting "manual configuration of Outlook" with Outlook You need to use Autodiscover to detect the settings, either via manually modifying the host file on the workstation or by modifying the public DNS records.
This is assuming your workstations are not domain joined utilising the Autodiscover site scopes in Active Directory. This is actually the answer. In my case, autodiscover dns records didn't exist on an outward facing dns server, so trying to connect wasn't possible. With a dns record in place you can use the standard exchange setup, entering your email address, password etc manually and having outlook find your exchange server via the autodiscover information.
Works perfectly. I have a few computers sitting on a domain in the US for users who are traving to that office from Canada, they need access to their Canadian email system, so this works wonderfully thanks. Having autodiscover in your DNS isn't good enough.
I've had autodiscover in my internal and external DNS for many years now. Everything worked fine until Outlook came around for both my PCs and Macs. I first noticed the problem on my Macs when I would go to setup their email account and it would complain to me that my mail servers name couldn't be found on my web servers certificate. Luckily it let me ignore it. I didn't have a problem on the PCs until I tried to setup a laptop that was going to be used from home only.
I didn't bother joining it to the domain and well, here I am. I could not get it configured for anything. Using Microsoft's RCA it told me everything was ok with the exception of one warning:.
COM wasn't found on my Web Server certificate and further more no connection could be made. That's my web server, not my mail server. Autodiscover is attempting to connect to autodiscover. But Microsoft doesn't care. Outlook for PC uses this only and attempts to make a connection with the resulting web server then fails. What's more odd is that while my Macs will ignore the cert error it continues to get mail from the correct server yet insists on getting the cert from the wrong server.
But not Outlook for PC! It will ignore the cert error then continue to tell me it can't connect to my web server. The only fix I could find for this was to add an entry to the host file.
Once I added domain. Now that user can't browse to our companies webpage using domain. They'll just have to remember to plug in www. This is really strange Why office outlook have this option!?
My tactic is simple and it works. On the screen where you enter the account details, put in the name of the Exchange Server. It will give you the EAS error in the dialog box. Now to hunt down the other 15 threads I found this issue in I should probably note that I only tested this with Outlook and not , though I will next opportunity. I also added the exchange server IP to my hosts file.
I'm not sure if both are necessary as I didn't test. I was too excited that it worked overall. Kept getting the cannot connect to EAS error. Worked without a second of hesitation after the flush. Thanks Adam. This worked for me. I don't understand it I just laugh that it works and I don't care that I don't know why. I fought for nearly two weeks to set up a user in Outlook on a new device. Your solution has the user up and running.
A white board marker on the enter key with a book to hold it down worked after a few minutes. Great,thank you! I just started hitting escape enter escape enter etc.
Category "have you tried turning it off and on again". Jay Emlay is correct on Outlook's behavior. But there is a more elegant way to correct this than modifying the host file.. When entering the information for the mail server address add the FQDN of the mail server.. This corrects the behavior and AutoDiscover will work. This particular problem tends to appear on non domain computers when trying to connect outlook to exchange.
No fancy keystrokes, manipulation of the host file, etc. Just adding the above reg key. In fact I would recommend domain admins push it out network wide using Group Policy as there is no need or reason for outlook to try to connect to a mail server at the top level of the domain name.
Why they even though of programming that into Outlook is beyond me. Editing the host file can have other consequences like users landing on OWA when in fact they want to navigate to their company's home page. So - the reg key should be preferred in all instances. Cheers Adam much appreciated for this. Can't wait to have to implement this fix in front of an end user.
They're going to think i'm a trained monkey. You can still set up ActiveSync accounts for use with Outlook ; you just can't use the setup wizard within Outlook anymore. You have to go through the Mail applet in Control Panel. Hey all - I'm new here, but wanted to share my experience with this and I hope it helps someone in a similar situation. My laptop is not joined to our internal domain. I was always able to access my mail and calendars, but my GAL would never refresh, nor could I see calendar availability for others.
My workaround for many years was just to go to our internal OWA server. The other day, I decided to start fiddling around with the settings to try and get my GAL to update and ended up blowing up my Outlook to where I couldn't even get my e-mail anymore.
So, after our MIS dept helped troubleshoot, the answer was to upgrade to Outlook Which brings me to this post. I also tried holding down the 'Enter' key as someone previously had suggested. I ended up just canceling out of the setup, then went and set the new e-mail account 'Set as Default'.
Then I opened Outlook and voila - I now had my e-mail and calendar. Fill in the appropriate info, but do not click Next, just hold the Enter button, and it added the account.
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Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. Thanks for your feedback. I still get the same results. I also get another "error" message which I didn't put in the original post: "Syncronization cannot be started because you are not able to log on to the network and access information.
Restart Desktop computer and sync again. This seems to be the best forum for my question. Any help would be appreciated. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
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