These errors can manifest intermittently, which adds complexity to the process of collecting data, like a network trace, for investigation and troubleshooting. The following steps allow you to automatically collect a network trace, when the error event id is generated. Download Netmon. Attach a task that runs the cmd file created in the previous step to the event that is generated when the issue reproduces. That will trigger the ping command that stops the trace. Other infrastructure configuration issues may contribute to Remote Procedure Call problems, such as DNS name resolution, Authentication problems, etc.
In Example 2 the Remote Procedure Call returned error is , an error for "Directory object not found". It's important to know that errors can be represented in their hexadecimal code, like in this example.
The troubleshooting steps used in Example 1 also apply here. RPC server is unavailable. Troubleshooting: Computer management is one of the better tools for testing RPC connectivity.
When RPC traffic is being blocked, connections to other computers using the computer management console will fail. When attempting to promote an additional domain controller in an Active Directory domain while the RPC service is blocked or not running, the following error will appear:.
When attempting to logon on to the domain via Remote Desktop the following error will be produced in the form of a popup error message if RPC connectivity is the root of the problem:. You should also verify that the Client for Microsoft networks is bound to the adapter used to access the Terminal server.
Wireshark - Download. You can use the Portqry tool to verify that the required ports are open. You should run the Portqry tool on a computer that is not receiving any RPC errors against a computer that is receiving RPC errors by using the -n switch.
To this, follow these steps:. You can use the Portqry tool again to check those ports. For example, you can test all the ports at the same time by using the Portqry tool with the -o switch. For example, type. RPC to Go v. This one is good. Office Office Exchange Server. Not an IT pro? Joseph has over 10 years experience in the IT industry as both an analyst and communications expert. He's a night owl and an avid Red Bull consumer who spends most of his downtime enthralled by online gaming and website building.
Read Joseph's Full Bio. We hate spam too, unsubscribe at any time. Table of Contents. Subscribe on YouTube! Did you enjoy this tip? Get an error message "The backup failed. The RPC server is unavailable. Now try these solutions to fix this backup error. That is, RPC can do many actions, for example, perform object activation requests, gather unnecessary garbage, and object exporter resolutions.
So, you should ensure the Remote Procedure Call is running on your computer. Of course, the error can be caused by other problems including system file corruption, services issues, malware infection, user account corruption, etc. In the following part, we will show some possible methods for you to fix this issue.
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